FAQ
What types of flowers do you offer?
We offer fresh floral arrangements, vivid preserved roses, and timeless preserved roses designed for long-lasting beauty.
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How long do preserved roses last?
Our preserved roses can last 12–24 months with proper care.
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Do preserved roses need water?
No. Preserved roses require no water, sunlight, and are low maintenance .
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Do you offer same-day delivery?
Yes, same-day local delivery is available for select fresh floral orders placed before our daily cutoff time.
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Do you ship nationwide?
We ship preserved roses nationwide. Fresh flowers are available for local delivery and pickup only.
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Can I customize my arrangement?
Yes! Many arrangements can be customized based on color, size, and style. Custom orders may require additional processing time.
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What if the flowers I receive look slightly different?
Floral designs may vary slightly due to seasonal availability, but we always maintain the same value, color palette, and style.
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🌸 CARE INSTRUCTIONS
Fresh Flowers
• Trim stems at a 45° angle before placing in water
• Change water every 1–2 days
• Keep away from direct sunlight and heat
• Enjoy for 5+ days with proper care
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🌹 Timeless Preserved Roses & other flowers
(Soft, classic, elegant tones)
• No water or maintenance required
• Keep indoors at room temperature
• Avoid touching frequently
• Do not place near heat or moisture
Expected lifespan: 12 months
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🚚 DELIVERY & PICKUP INFORMATION
Local Delivery
• Available in Philadelphia and surrounding areas
• Same-day delivery available on select items
• Delivery fees vary by distance
In-Store Pickup
• Free in-store pickup available
• You will receive a notification when your order is ready
Nationwide Shipping
• Preserved roses only
• Shipping times vary by location
• Tracking provided once shipped
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⚠️ IMPORTANT POLICIES
Order Changes & Cancellations
• Changes or cancellations must be requested within 12 hours of placing your order
• Same-day and custom orders cannot be canceled once processing begins
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Returns & Refunds
Due to the perishable nature of flowers:
• All sales are final
• If there is an issue with your order, please contact us within 24 hours of delivery
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Substitutions
Occasionally, substitutions may be necessary due to availability. Any substitutions will be made with equal or greater value and aligned with the original design.